The desk never sleeps
Reservations, events, dining, gaming, transport — one desk handles all of it, around the clock. Write, call, or just arrive.
Your request, routed correctly
Choose a subject and the form lands with the right team — reservations, events, the concierge or the casino floor manager.
We read it
A named coordinator owns your request, not a queue.
We reply
Within the hour in daylight; overnight by 8am.
We hold it
Options held for 48 hours while you decide.
Four landmarks, one peninsula
Main driveway off Bolton Avenue — valet at the porte-cochère, self-park in the east structure.
Great Eastern Highway side — dedicated entry, 18+ with ID. Taxi rank directly outside.
Parkland side, signed from the main drive — doors 90 minutes before curtain.
Foreshore path past the pool deck — charters board here, step-free access.
What speeds up the answer
Three details turn a same-day reply into a written quote — dates, headcount and the occasion.
- Dates — even approximate; we quote around them
- Headcount — guests, covers or delegates
- The occasion — anniversary, board week, proposal
- Budget band — optional, but it sharpens the options
Four ways in
Drive
Great Eastern Hwy or the Graham Farmer Fwy — valet on arrival, free guest parking.
Rail
Burswood station on the Armadale line — seven-minute signed walk to the lobby.
Taxi / rideshare
Ranks at the casino and hotel entries — concierge books pickups to the minute.
Heli / charter
On-precinct helipad; transfers desk coordinates details with your operator.
How far you actually are
Down the Causeway — closer than most suburbs.
Flight-tracked chauffeurs meet arrivals.
Road or river — the lunch run takes the boat.
The right desk, first time
Rooms, suites, packages — 24/7.
EXT 1 · desk@Weddings, galas, buyouts — Mon–Sat.
EXT 3 · events@Tables, chef's table, the wine list.
EXT 4 · dining@Cars, heli pad, charters, satchels.
EXT 5 · fleet@Membership, statements, tier reviews.
EXT 6 · rewards@Interviews, famils, the photo archive.
EXT 9 · press@While you're here
Within the hour between 7am and 11pm AWST; overnight requests are answered by 8am. Urgent same-day matters should phone instead.
The precinct is open — walk-ins are seated at most venues, and the reservations desk on the ground floor handles same-day stays directly.
They go to the desk you addressed, nowhere else — see the Privacy Policy. We never sell or share guest data for marketing.
One message away
The form above goes straight to the team that owns your request — no call-centre scripts, no ticket queues.
+61 8 9362 7777