The full service book
Suites, salons, kitchens, cars, cabanas and a theatre — ten services run by one desk. Pick a door below; each opens into its own detailed page.
Ten services, one desk
Signature Suite Reservations
Named rooms, private lobby, butler line — from A$489/night.
OpenVIP Gaming Salons
Hosted private tables and river terraces — 18+, by arrangement.
OpenFine Dining & Chef's Table
Nine courses at the pass — A$185 tasting, table by request.
OpenSpa & Thermal Rituals
90°C to 8°C circuit, treatment suites, river deck — from A$145.
OpenWeddings & Private Events
Glasshouse pavilion to ballroom — one producer, whole weekend.
OpenExecutive Meetings
Secure boardrooms to a 400-seat plenary — A$95 per delegate day.
OpenChauffeur & Valet Fleet
Flight-tracked transfers, Swan Valley days, wedding cars.
OpenPool Cabanas & Leisure
Eight cabanas on the lagoon edge — from A$120 per day.
OpenTheatre & Show Packages
Held stalls seats + curtain-timed dinner — from A$299 per couple.
OpenPremier Rewards
Free to join — member rates, priority windows, tiered privileges.
OpenThe garden duplex, day to night
Our two-storey villas read differently after dark — morning light through the courtyard, then fire-pit evenings under the peppermint trees.
Fire-pit evenings
Courtyard fire set on request, blankets and a nightcap list.
Own entrance
Street-side entry and parking — the villa that doesn't feel like a hotel.
Sleeps four
Two bedrooms, two bathrooms, a kitchen and a real dining table.
Rooftop sessions
The rooftop lounge programs its own evenings — DJ sets Fridays, vinyl Sundays, and a sunset sitting that fills an hour before the sky does its part.
Fri — Terrace sets
Residents 6pm–late, dress is smart.
Sun — Vinyl afternoon
Bring a record, the turntable is open 2–6pm.
Daily — Sunset sitting
90 minutes, share plates, the sky's own show.
River charters & coastal runs
The concierge charters crewed vessels from the Burswood jetty — sunset loops past the city, Rottnest day runs, and long lunches across the water at Fremantle.
Helipad & chauffeur logistics
The helipad sits five minutes from the lobby lifts; the fleet waits beneath it. Commercial, private or charter — the transfers desk threads the needle.
- Helipad coordination — ICAO details to your operator
- Chauffeur fleet — Rolls-Royce, Range Rover, the Targa
- Airport VIP meet — fast-track through arrivals
Little explorers, big peninsula
Explorers club
Guided foreshore nature walks, astronomy evenings and kitchen-garden sessions — screens stay in the room.
Connecting rooms
Pairs of rooms with a shared vestibule — two bathrooms, one family, zero corridor crossings.
Nannies & kids' menus
Vetted carers for theatre nights, and a children's menu written by the same chefs.
The pet concierge
Orthopaedic beds, a chef-written dog menu, marked foreshore walk routes and a pet-sitter desk — dogs holiday here properly.
- Welcome pack — bed, bowls, treats, walking map
- Pet room-service menu — poached chicken, broth, biscuits
- Sitters and grooming booked through the desk
Includes the welcome pack and walk map; sitting and grooming priced per booking. Pet rooms are a dedicated floor — request at reservation.
Request pet stayPrivate romance, staged properly
A cliff-edge terrace, candles, a musician and a chef cooking for exactly two — the desk has arranged four hundred proposals and zero visible nerves.
Proposals stay secret by design — the ring arrives via a route you choose, and the photographer hides until the question lands.
The night deck program
WA has the darkest accessible skies in the country. Our deck telescope comes out on clear nights with an astronomer, blankets and mulled wine.
Astronomer session · A$85
Two hours, shared telescope time, hot drinks — Thursdays to Saturdays.
Meteor calendar
Shower nights get extended sessions — the desk keeps the dates.
Dawn ridge walk
Guided hills walk before breakfast — pairs with the night deck.
Mulled-wine service
Winter sessions carry a thermos cart; summer gets the spritzes.
No room required
Live nearby? The leisure club sells day memberships — pool, thermal circuit and fitness floor without a stay.
- Day pass A$95 — pool, spa circuit, gym
- Monthly membership A$290 — unlimited club access
- Valet parking included with every day pass
Before you ask the desk
Almost everything — dining, spa, cabanas, theatre, charters, cars — books independently. Suite and salon privileges differ, but the desk will tell you exactly what applies to your booking.
Send the enquiry form with dates and the services you want — the concierge returns one itinerary and one invoice rather than five separate bookings.
Yes — towers, casino, theatre, pool, spa, restaurants and the jetty all sit within the Burswood precinct. The furthest walk is about seven minutes under cover.
The free rewards card holds booking windows on dining, cabanas and theatre seats before public release.
Tell us the occasion
The concierge builds the booking backwards from what you're celebrating — services follow the reason, not the menu.